Thank you for purchasing digital products from Digital Tech Displays.
Because our products are delivered digitally, please read the following Refund & Cancellation Policy carefully before making a purchase.
1. Digital Products
Digital Tech Displays offers digital products such as:
- PDF eBooks
- Digital Bundles
- Printables
- Audio Files
- Other downloadable digital resources
Once your payment is successfully completed and the digital product has been made available for download or access, the product is considered delivered.
2. Cancellation Policy
Orders for digital products may generally be cancelled only before the product has been delivered, downloaded, or accessed, subject to the circumstances of the order.
Once a digital product has been downloaded or accessed, cancellation requests may not be accepted because the product cannot be physically returned.
If you need to cancel an order, please contact us as soon as possible at:
Email: info@digitaltechdisplays.in
Please include your order number, name, and the email address used for the purchase.
3. Refund Policy
Due to the nature of digital products, all purchases are generally final after the product has been downloaded or accessed.
However, we may consider a refund or other appropriate resolution in certain situations, including:
- You were charged more than once for the same order.
- You purchased the same product accidentally more than once.
- The purchased file is technically defective or cannot be downloaded due to an issue on our side.
- You received a product that is materially different from the product description.
- A payment was successfully deducted but the order was not properly delivered due to a technical problem.
Refund requests are reviewed individually based on the circumstances of the order.
4. Damaged, Corrupted, or Inaccessible Files
If a downloaded file is corrupted, incomplete, or cannot be opened, please contact us at:
Please provide your order details and describe the problem. Where appropriate, we may provide a replacement file or a new download link before processing a refund.
5. Duplicate Payments
If you accidentally make multiple payments for the same product or order, please contact us with the relevant transaction or order details.
After verification, the duplicate payment may be eligible for a refund.
6. Refund Request Process
To request a refund, please email:
Please include:
- Full Name
- Order Number
- Email Address used for the purchase
- Product Name
- Reason for the refund request
- Relevant payment/transaction details, if applicable
We may request additional information if necessary to verify the order.
7. Refund Processing
If a refund is approved, it will generally be processed through the original payment method, where possible.
The time required for the refunded amount to appear in your account may depend on the payment gateway, bank, or financial institution involved.
8. Non-Refundable Situations
A refund may generally not be provided when:
- The digital product has already been downloaded or accessed and there is no technical issue with the product.
- You changed your mind after purchasing the product.
- You purchased the product without reviewing its description or requirements.
- You no longer need the product after purchase.
- The product was purchased for an unintended purpose.
We encourage customers to review the product description and available information before completing a purchase.
9. Technical Problems
If you experience any problem with downloading or accessing your purchased product, please contact us first.
We will make reasonable efforts to help resolve technical problems and provide access to the purchased product.
10. Changes to This Policy
Digital Tech Displays reserves the right to update or modify this Refund & Cancellation Policy when necessary.
Any changes will be posted on this page with an updated Last Updated date.
11. Contact Us
If you have any questions regarding this Refund & Cancellation Policy, please contact us:
Digital Tech Displays
Email: info@digitaltechdisplays.in
Website: digitaltechdisplays.in